Frequently asked questions.

No. Wallas’ Stream streams audio live only during active use. It does not record, store, or upload audio.

No. Both Wi-Fi Streaming and USB Cable mode work locally. Internet is not required.

No. Wallas’ Stream is not a medical device. It is a personal audio streaming tool.

No. Wallas’ Stream does not change your processor settings or clinical programming in any way.

It simply streams audio from your Mac to your iPhone, which then delivers sound through your existing hearing setup.

• No changes to MAPs or audiology settings
• No firmware updates
• No medical adjustments
• Works only as an external audio streaming companion

Yes. Wallas’ Stream has been tested with Cochlear™ Nucleus 7 and Nucleus 8 processors connected through iPhone.

Compatibility may vary depending on your processor model and iPhone audio settings.

Wallas’ Stream is currently available for macOS only.

We’re actively working on expanding support to other platforms.

Not yet. Wallas’ Stream is currently available for macOS and iPhone only.

Android support may be explored in the future.

For now, Wallas’ Stream has been tested with Cochlear™ Nucleus 7 and Nucleus 8 processors.

We expect broader compatibility as more users test different brands and models.

Yes. Wallas’ Stream has also been tested with Rexton hearing aids connected through iPhone.

Compatibility may vary depending on your device and audio setup.

Wallas’ Stream is designed for low-latency listening.

In most cases, any delay is minimal (typically under 1 second).

Yes. Streaming continues while the app runs in the background, so you can keep listening during meetings or classes.

Yes. Wallas’ Stream requires installing Wallas Audio, a lightweight virtual audio driver used for streaming.

Once installed, you simply select it as your Mac audio output.

You can reach support anytime through our Contact page.